Objectives
After completing this course, the learner will be able to:
■ Explain what AI, ML, and GenAI are in simple, everyday terms
■ Explain how AI evolved and why now is different
■ Recognize where AI already shows up in your work and life
■ Describe what AI Agents and Agentic AI are—and why they matter
■ Identify practical ways AI can improve productivity, decision making, and creativity
■ Engage confidently in AI related conversations and initiatives at work
Outline
1. Introduction to AI
1.1 AI Is Already Your Coworker
2. AI Basics & Evolution – How We Got Here
2.1 What Is AI (Without the Jargon)?
2.2 A Short History of AI: From Rules to Learning
2.3 Why AI Took Off Recently
3. Generative AI – Creating, Not Just Predicting
3.1 What Is Generative AI?
3.2 How GenAI Works (Conceptually)
3.3 Using GenAI Effectively at Work
4. AI Agents & Agentic AI – From Assistant to Teammate
4.1 What Are AI Agents?
4.2 Agentic AI: AI That Plans and Decides
5. Why This Matters to You – Practical Impact
5.1 How AI Will Change Daily Work
5.2 Human Skills Matter More Than Ever
6. Summary & Key Takeaways
6.1 AI Is a Tool—How You Use It Matters
Putting It All Together