Objectives
After completing this course, the learner will be able to:
■ Recognize how AI is being used in everyday work across industries
■ Identify where AI fits into common workplace tasks and workflows
■ Explain how AI supports people while human judgment remains essential
■ Describe how AI can improve efficiency, decision-making, and business outcomes
■ Identify opportunities to use AI thoughtfully in your own work
Outline
1. Introduction to AI in Your Daily Workflow
1.1 Everyday AI - From Daily Life to the Workplace
2. AI Across Industry Verticals
2.1 AI in Healthcare & Life Sciences
2.2 AI in Finance & Insurance
2.3 AI in Retail, Marketing & Customer Experience
2.4 AI in Manufacturing & Supply Chain
3. AI in Enterprise Workflows
3.1 AI in Decision Making
3.2 AI in Operations & Productivity
3.3 AI in Knowledge Work
3.4 AI in Customer & Employee Support
4. AI Platforms & Responsible Use
4.1 AI Platforms in the Enterprise
4.2 Human-Centered & Responsible AI
4.3 Identifying AI Opportunities in Your Role
5. Summary & Key Takeaways
5.1 From Curiosity to Confidence: Applying Everyday AI
Putting it All Together
